PhonePe payment gateway timeout errors

MajorResolved

Affected Components

Billing PortalDegraded Performance

Payment Gateway (INR)Partial Outage

Timeline

Resolved

Mar 30, 09:57(3 months ago)

Payment processing via PhonePe is fully restored. All pending transactions have been processed successfully.

Monitoring

Mar 30, 09:37(3 months ago)

PhonePe has deployed a fix. We are monitoring transaction success rates.

Identified

Mar 30, 08:57(3 months ago)

PhonePe has confirmed an issue on their end causing timeout errors for some transactions. PayU and Cashfree gateways are unaffected.

Investigating

Mar 30, 08:27(3 months ago)

We are receiving reports of payment failures via PhonePe gateway. Investigating with the payment provider.

This incident was resolved on March 30, 2026 at 09:57.