Live Chat is unreachable

CriticalResolved

Affected Components

Live ChatMajor Outage

Timeline

Resolved

Jul 25, 16:43(about 1 month ago)

The service flapped 2 times during the storage capacity incident; 1 duplicate auto-generated records were merged into this incident.

Resolved

Jul 25, 07:30(about 1 month ago)

Probe to https://chat.hostupcloud.com returned 2xx 1 times in a row. Auto-resolved.

Resolved

Jul 25, 07:30(about 1 month ago)

The service flapped 67 times during the storage capacity incident; 66 duplicate auto-generated records were merged into this incident.

Investigating

Jul 25, 06:22(about 1 month ago)

Health-probe to https://chat.hostupcloud.com returned network error / timeout 1 times in a row. Engineers are notified.

This incident was resolved on July 25, 2026 at 16:43.