Support Tickets is unreachable

CriticalResolved

Affected Components

Support TicketsMajor Outage

Timeline

Resolved

Jul 25, 16:43(about 1 month ago)

Probe to https://hostupcloud.help returned 2xx 1 times in a row. Auto-resolved.

Investigating

Jul 25, 16:42(about 1 month ago)

Health-probe to https://hostupcloud.help returned network error / timeout 1 times in a row. Engineers are notified.

Resolved

Jul 25, 16:32(about 1 month ago)

Probe to https://hostupcloud.help returned 2xx 1 times in a row. Auto-resolved.

Investigating

Jul 25, 16:31(about 1 month ago)

Health-probe to https://hostupcloud.help returned network error / timeout 1 times in a row. Engineers are notified.

Resolved

Jul 25, 16:18(about 1 month ago)

Probe to https://hostupcloud.help returned 2xx 1 times in a row. Auto-resolved.

Investigating

Jul 25, 16:17(about 1 month ago)

Health-probe to https://hostupcloud.help returned network error / timeout 1 times in a row. Engineers are notified.

Resolved

Jul 25, 16:14(about 1 month ago)

Probe to https://hostupcloud.help returned 2xx 1 times in a row. Auto-resolved.

Investigating

Jul 25, 16:13(about 1 month ago)

Health-probe to https://hostupcloud.help returned network error / timeout 1 times in a row. Engineers are notified.

This incident was resolved on July 25, 2026 at 16:43.