Live Chat is unreachable

CriticalResolved

Affected Components

Live ChatMajor Outage

Timeline

Resolved

Aug 17, 05:16(8 days ago)

Probe to https://chat.hostupcloud.com returned 2xx 1 times in a row. Auto-resolved.

Investigating

Aug 17, 05:05(8 days ago)

Health-probe to https://chat.hostupcloud.com returned network error / timeout 1 times in a row. Engineers are notified.

Resolved

Aug 17, 05:03(8 days ago)

Probe to https://chat.hostupcloud.com returned 2xx 1 times in a row. Auto-resolved.

Investigating

Aug 17, 05:02(8 days ago)

Health-probe to https://chat.hostupcloud.com returned network error / timeout 1 times in a row. Engineers are notified.

Investigating

Aug 17, 05:02(8 days ago)

Health-probe to https://chat.hostupcloud.com returned network error / timeout 1 times in a row. Engineers are notified.

Resolved

Aug 17, 05:02(8 days ago)

Probe to https://chat.hostupcloud.com returned 2xx 1 times in a row. Auto-resolved.

Resolved

Aug 17, 05:02(8 days ago)

Probe to https://chat.hostupcloud.com returned 2xx 1 times in a row. Auto-resolved.

Investigating

Aug 17, 05:02(8 days ago)

Health-probe to https://chat.hostupcloud.com returned network error / timeout 1 times in a row. Engineers are notified.

This incident was resolved on August 17, 2026 at 05:16.